Service User and Public Information local to our Service Provision in Communities:
Mental Health Support
Samaritans
Provide emotional support all year round by phone, email, SMS and Face to Face for those struggling or in crisis, including those who are feeling suicidal
Bott Lane Walsall & District WS1 2JQ
116 123 free from any phone 0330 094 5717 local call charges apply
Kooth
Kooth, from XenZone, is an online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use.
Provides confidential suicide prevention advice for young people
Specialises in self-help recovery for those with anxiety
National Association of People Abused in Childhood
Offers support to adult survivors of child abuse
Promotes the well-being of bereaved people
Advice and information service for people struggling with their mental health
CALM - Campaign Against Living Miserably
Provides support for men with suicidal thoughts
Men's health helpline
Provides mental health advice for under 25 year olds
For people in crisis text SHOUT to 85258
National Domestic Violence Helpline
Domestic abuse helpline and support service for women
Foodbanks
Coventry
Willenhall Food Bank
The Haggard Centre, Remembrance Rd, Willenhall, CV33DG.
02476 303947
Walsgrave Baptist Church
Hinckley Rd, Walsgrave, CV22EX
02476 612565
Hebron Christian Faith Church
The Forum Centre, Longfellow Rd, CV25HD
Lawrence Saunders Rd Baptist Church
Lawrence Saunders Rd CV6 1HH
02476 601341
Hope Centre
Sparkbrook St, CV15LB
02476 633500
Queens Rd Baptist Church,
Queens Rd, CV13EG
02476 520621
Coventry City Mission,
Deedmore Rd, CV22AA
02476 615931
Derby
Derby Storehouse
St Alkmund’s Church, Kedleston Road Derby, DE22 1GU
Salvation Army
Offering food parcels - Thursday between 10 – 11am
Need to provide proof of name and address
The Spot, Derby
The Red Cross
Food and meats that is close to the sell by date.
The Gallery, 35 Queen Street, Derby
To learn about the hours and for information, call 01332 347497.
The Hope Centre food bank.
Curzon Street, Curzon Street, Derby, DE1 1LH
Telephone 01332 341189
Advice 4 All
Food distributed to East European families including Roma (but not exclusively) on Wednesdays at 12 noon. Needs assessment is carried out prior to distribution.
Madeley Centre, Rose Hill Street. Derby, DE23 8EX
Asian Disabled Association (ADA)
We provide food parcels to anyone facing hardship or difficulty on Thursdays from 11am to 2pm
Church Street Community Room, 47-49 Church Street, Normanton, Derby, DE23 6QT
Community Church of Derby
The charity may also distribute free clothes to young people or the vulnerable.
Riverside Court, Pride Park, Derby, DE24 8HY
Call them at 01332 332044
Refugee Services from British Red Cross.
For asylum seekers and immigrants
Food boxes donated by charities as well as Costco.
7 Liversage Street, Derby, DE1 2 L
Telephone number is 01332 525423
Derby Womans Centre
Provide food vouchers – opening times Tuesday 1-3pm, Friday 10am-1pm
4 Leopold Street, Derby, DE1 2HE
Telephone 01332 341633
Food & Education Enterprise CIC
Food parcels distributed on Tuesdays that benefit refugees and asylum seekers, unemployed, homeless, and disadvantaged groups including people on low income who find it difficult to afford their living costs
119 Osmaston Road, Derby, DE1 2GD
Padley Centre
Emergency food parcels for anyone aged 18+ who are suffering extreme hardships. Monday to Friday 8am to 3pm, Wednesday 8am to 2pm, Saturday 10.30am to 2pm, Sunday 12.30pm to 4pm
3 Becket Street, Derby, DE1 1HT
Nottingham
Arnold
Daybrook Baptist Church on Mansfield Road
Open: Monday, Wednesday and Friday from 1.30pm to 3pm
Donation: ring 07854 690694 to arrange
Phoenix Hall behind St Margaret's Church on Aspley Lane
Monday 10am to 12pm and Thursday 10am to 12pm
Bestwood and Bulwell
St Philip's Church Knights Close off Old Farm Road
Open: Saturdays 10am to 12pm and Tuesday and Thursday 1pm to 3pm
Bilborough
St John the Baptist Church on Hall Graylands Road
Open: Wednesday 10am to 12pm
Broxtowe Estate
St Martha’s Church on 135 Frinton Road
Open: Wednesdays 10am to 12pm and Friday 10am to 12pm
Carlton
Main Street Methodist Church
Open: Tuesdays 12pm to 2.45pm
City
Mount Zion Millennium Church on Churchfield Lane
Open: Tuesdays 10am to 12pm and Thursday 10am to 12pm
Chilwell
St Barnabas Church on Barn Croft
Open: Tuesdays 1.30pm to 3pm
Gedling
Phoenix Farm Methodist Church
Open: Fridays 1.30pm to 3pm
Netherfield
Community Hall on Forester Street
Open: Wednesdays 1.30pm to 3pm
St Anns Advice Centre (for people and families with zero income only)
Open and donation: Ring 07979 159095 / 0115 9081532 to arrange
Stapleford
4 Montrose Court
Open: 9am to 11.30am
The Haven Church
Open: Thursdays 10am to 12pm and Fridays 10am to 12pm
Donation: Ring 0303 040 1110 to arrange
Walsall
Ablewell Advice Services
Foodbank
01922 639700
The Central Hall Ablewell Street Walsall WS1 2EQ
Rock
Church
Foodbank
Rock Centre, 27-31 Lichfield Street Walsall WS1 1TJ
01922 630 205
info@therockchurch.co.uk
Bloxwich & Blakenall Foodbank
Foodbank
Blakenall Village Centre, Thames Road, Blakenall, Walsall, WS3 1LZ
http://bloxwichblakenall.foodbank.org.uk
info@bloxwichblakenall.foodbank.org.uk
Walsall North Foodbank
Foodbank
Pelsall Methodist Church, Chapel Street, Pelsall, WS3 4LN
e: info@walsallnorth.foodbank.org.uk t: 07582 869895
Alcohol and Substance Misuse Services
Let's Grow Nottinghamshire
We are a free and confidential drug and alcohol outreach service for young people up to the age of 18.
01623 703373
Young People's Service – Derbyshire
We support young people who are using drugs or alcohol, feel they have a problem and want some help.
01773 303646
Change Grow Live – Coventry
Help with challenges including drugs or alcohol, trouble with housing, domestic abuse, or your mental and physical wellbeing
02476 010241
The Beacon Centre , Change Grow Live – Walsall
Help with cutting down or stopping drinking or taking drugs
Phone: 01922 669840
Email: thebeacon.walsall.cgl.org.uk
Opportunity Nottingham
0800 055 6191 (freephone) 0115 850 4128
80800 (freetext)
Nottingham Recovery Network
Val Roberts House 25, Gregory Boulevard, Nottingham NG7 6NX
0115 970 9590
Provides support to those affected by drugs
Housing and Homelessness Services
Coventry City Council have issued the following statement on their website 'Please call 024 7683 4025 only if you have nowhere safe to stay. We will not be taking other enquiries at this time.'
Derby City Council
Monday to Friday between 8.30am and 5pm: Please telephone Housing Options on 01332 888777, choosing option 4. Outside of these office hours: If you are homeless and have nowhere to stay that night, please telephone Care Line on 01332 786968
Nottingham City Council
Housing Aid General housing advice and information for private and council tenants and homeless people. This service helps: People who are or may be priority homeless, and the general public
Out of hours emergencies phone 0115 915 3000.
Housing Advice Service Walsall
Help with homelessness and housing issues
The Civic Centre, Darwall Street, Walsall, WS1 1TP
Telephone 01922 653405
Fax 01922 653421
Textphone 01922 652715 (for deaf / hard of hearing)
E-mail housingadvice@walsall.gov.uk
Emergencies out of hours
If you have an out of hours emergency, contact (for Walsall) 0845 1112836 and ask to speak to the Duty Social Worker. General advice will be available on the out of hours service.
St Basils
Support for homeless young people aged 16-25
Homelessness Prevention Service Nottingham
Monday – Friday 9am-5pm
Appointments outside these hours are offered where individual circumstances require it.
Double Impact, 24 Friar Lane, Nottingham, NG1 6DQ
0115 9483612
Rise Supported housing - Nottingham
Tel: 0115 929 2396
Email: info@risehouses.co.uk
Framework - Nottingham and East Midlands
Rough sleepers support
Tel: 0800 066 5356 (24/7, free from landlines and mobiles).
East Midlands Housing Cooperation
27-31 Carlton Rd, Nottingham NG3 2DG
Tel: 0115 837 3690
Shelter - National
Shelter provides advice on a wide range of housing issues.
0808 800 4444
Non Emergency Health Services
Provides advice on an urgent/non-urgent medical problem
Tel: 111
Benefits and Probation Services
Universal Credit
https://www.gov.uk/apply-universal-credit
Call 0800 328 5644
For all new claims you will need:
A valid email address
Bank account details (If you don’t have your own account you may use a trusted friend or family member’s account as a one-off)
If you don’t have a bank account Jobcentre will support you to receive payment via our emergency ‘Payment Exception Service’. You will receive printed voucher or code to your mobile and you collect cash via a PayPoint shop
Details of your accommodation, including any housing costs
Coventry Probation - Sheriff's Court, 12 Greyfriars Rd, Coventry CV1 3RY
02476 838300
Nottingham Probation - 9 Castle Quay, Nottingham, NG7 1FW.
0115 908 2900
Derby Probation - 1 Stuart Street,Derby, Derbyshire, DE1 2EQ
01332 868 200
Newark Probation - 11 Appleton Gate, Newark-On-Trent NG24 1JR
01636 652650
Ilkeston Probation - 34 South Street, Ilkeston DE7 5QE
Phone: 0115 930 1123
Derby (Derwent) Probation - Derwent Court 1 Stuart Street, Derby
01332 868100
Walsall & Wolverhampton Probation - St George’s House, Lever Street, Wolverhampton WV2 1EZ
Tel: 0800 200 65 65
Budgeting Ideas and Information:
- Add up all ‘incoming money’ for that month such as benefits and wages
- Then add up all your ‘Outgoing Money’ important bills or direct debits which needs paying that month: Rent, council tax, Gas & Electric, Water, TV Licence, Loans, mobile phones etc.
- Take your outgoing total away from your incoming total. The amount left must last you for the month until your next payment
- Be creative and ‘shop smart’ for your essentials, food, nappies. Shop around for the cheapest prices and offers – be in control, think of ways to make your money last; you never know you might even save!
- Please do not suffer in silence, there are food banks in your area. If you are unsure which one is local to you speak to your mentor. Remember food banks are there to support people
The Money Advice Service:
https://www.moneyadviceservice.org.uk/en
You can access all the below on their website through simple 'click and go' points on the main page:
Contact: 0800 138777
Texttalk/Webchat: 180010800 915 4622
Times for the above:
8-6pm Mon - Fri and 8-3pm Sat.
Also:
Whatsapp: 07701 342744
StepChange Debt Charity:
Tel: 0800 138 1111
You can also when on their site send direct email enquiries.
Citizen's Advice Bureau:
Online free advice to find a way forward whatever the problem.
https://www.citizensadvice.org.uk/
Tel: 0344 411 1444
IF YOU CANT FIND WHAT YOU NEED ON HERE EITHER CALL YOUR MENTOR OR EMAIL US AT:
INFO@MENTORINGWESTMIDLANDS.CO.UK
STAY SAFE..
S
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